Privacy Policy

Our Privacy Policy

Very Best Property Services respects the privacy of individuals and is committed to handling your personal information in a secure and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy outlines how we collect, use, disclose and otherwise handle personal information.

What information do we collect?

We may collect the following types of personal information:
  • Contact details – including name, address, email address, phone number
  • Property related information – such as property address, value, features etc.
  • Financial information – payment information, bank account details
  • Identification documentation – ID, driver’s licence, passport
  • Interactions with us – via phone, email, online forms
We only collect information that is necessary for conducting our valuation services or as required by law.

How do we use this information?

We use the information collected for purposes including:
  • Providing property valuation services
  • Preparing reports and advice for you
  • Communicating with you regarding our services
  • Managing accounts and processing payments
  • Complying with legal obligations and requirements

When do we disclose personal information?

We may disclose personal information to third parties for the purposes listed above. This may include disclosure to:
  • External valuers and other service providers
  • Financial institutions for payment processing
  • Government agencies as required by law
  • Courts and tribunals for litigation purposes
We do not disclose personal information for any other purpose without consent.

Security of personal information

Very Best Property Services takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes appropriate physical, electronic and procedural safeguards.

Access and correction

You may request access to or correction of the personal information we hold about you, subject to limited exceptions under law. Please contact us using the details below to make a request.

Changes to this policy

We may amend this Privacy Policy from time to time. The updated version will be posted on our website. Please check back periodically to stay informed of our latest policy.

Contact Us

For any questions or concerns about privacy or handling of personal information, please contact our Privacy Officer:
Privacy Officer
Very Best Property Services
privacy@vbestpropertyservices.com.au
1800 828 258
Effective Date: January 2023